Please contact us for dedicated customer service.

To check an order that was placed online in the AKC Online Store, please email our Online Store support staff directly at onlinestore@akc.org for assistance.

For inquiries concerning orders that were placed by phone, email, fax, or regular mail, please contact our AKC Order Desk staff via email at orderdesk@akc.org.

Phone assistance for all AKC orders can also be obtained by calling 919-233-9767, weekdays (Monday - Friday) from 8:30-5:00 ET.