Order Inquiries

Please contact us for dedicated customer service.

To check an order that was placed online in the AKC Online Store, please email our Online Store support staff directly at onlinestore@akc.org for assistance.

For inquiries concerning orders that were placed by phone, email, fax, or regular mail, please contact our AKC Order Desk staff via email at orderdesk@akc.org.

Phone assistance for all AKC orders can also be obtained by calling 919-233-9767, weekdays (Monday - Friday) from 8:30-5:00 ET.